CEO/President
Edinfocom Group of Companies
CEO/ President (June, 2004 – Present)
A company dedicated to finding solutions to the challenges faced by today’s organizations and institutions by engaging their stakeholders through Education, Information, and Communication. The main areas of focus are Intercultural and Cross-Cultural Communication; including, Translation Services, Public Relations and Business Strategies, Integration of Information Technology, and Organizational Solutions for small businesses.
Edinfocom concentrates on the areas of education, information management, and communication. Edinfocom is a holding company for:
Manage Your Business (MYB)
Your Health, Wealth, and Happiness (Your HWH) (2017 – Present)
SunSpin Media
EasyMed Management Services
Dawn Learning Center
Primo MSO
Hawk Development
CEO
Hawk real estate development and management
- Hawk Properties
- Erie Commercial Properties
- Time Creek Properties
- Waterfall Properties
FAIZAN PROFESSIONAL SERVICES (1/96 – 6/04)
Owner
Consulting and training on public relations, intercultural communication and instructional technology, organizational behavior, and administration.
Key Express, Key Bank, Buffalo
Representative/Mentor Customer Service (6/94 - 1/96)
Training and Coaching
Produced training material for the employees to access System Information, Banking Software, and Departmental Procedures, and coached employees, and new hires for Buffalo Calling Center.
Research and Development
Quality Circle Representative investigated employees’ preferences for training classes, developed proposals to ensure customer care, and monitored calls for the Calling Center.
Travel House International, Amherst
Marketing Manager (9/92 - 1/94)
Marketing and Sales
Planned marketing strategies, developed sales networks through cultural events and organizations, targeted direct mailing to increase the number of clients, and organized morning conferences to motivate employees.
Owner
Faizan Professional Services January, 96 – June, 2004
Consulting and training for Intercultural Communication, Public Relations, Multiculturalism, Instructional
Representative/Mentor Customer Service
Technology, and Creative Organizational Problem Solving
Key Express, Key Bank, Buffalo, New York
June, 1994 – January, 1996
Produced training material for the employees to access system information, banking software, and departmental procedures, and coached employees, and new hires for Buffalo Calling Center. Quality Circle Representative investigated employees’ preferences for training classes, developed proposals to ensure customer care, and monitored calls for Buffalo Calling Center.
Marketing Manager
Travel House International, Amherst, New York
September, 1992 – January, 1994
Planned marketing strategies, developed sales networks through cultural events and organizations, targeted direct mailing to increase the number of clients, and organized morning conferences to motivate employees. Initiated Employee Development Program for better client follow up and repeat business; conducted one-to-one cultural coaching for travel agents to accommodate South Asian clients.